Terms of service
Welcome to GIO Jewels (the "Site"). These Terms and Conditions ("Terms") govern your use of our website (the "Site") and the retail services we provide, including in-store and online sales of our exclusive jewelry. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Site.
1. Use of the Site
You agree to use the Site only for lawful purposes, primarily for shopping for jewelry, checking store information, and communicating with us, and always in accordance with these Terms. You must not use the Site in a manner that could damage, disable, overburden, or impair the functionality of the Site, or interfere with any other party’s use of the Site.
2. Accounts and Registration
To purchase items or access certain features on the Site, you may need to register for an account. By creating an account, you agree to:
Provide accurate, current, and complete information during registration (Name, Address, Payment Info, etc.).
Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
You are solely responsible for all activities that occur under your account.
3. Products and Services Provided
GIO Jewels offers a range of products and services, including:
Jewelry Sales: Hand-made jewelry, including necklaces, pendants, rings, bracelets, and earrings.
Custom Orders: Design and creation services for personalized jewelry pieces.
Online Shopping: E-commerce platform for purchasing and shipping jewelry.
Customer Support: Assistance with orders, returns, and product care.
We reserve the right to modify, suspend, or discontinue the sale of any product or service at any time without prior notice. Product images may not perfectly reflect the actual color or size due to screen resolution and natural variations in gemstones/materials.
4. Payments and Orders
By purchasing any product or service from GIO Jewels, you agree to:
Pay all applicable fees and charges as outlined during the checkout process (including product price, shipping fees, and applicable taxes).
Provide accurate and complete payment information.
Be responsible for any taxes or duties applicable to your purchase, particularly for international orders.
GIO Jewels uses third-party payment processors (e.g., Shopify Payments, PayPal) to handle transactions, and you agree to abide by their terms and conditions.
5. User Content
By submitting any content to GIO Jewels, including product reviews, feedback, or photographs of your purchased jewelry, you grant GIO Jewels a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content for promotional, marketing, and educational purposes. You represent that you own or have the necessary rights to use the content you submit.
6. Intellectual Property
All content on the Site, including but not limited to jewelry designs, text, images, logos, and software, is owned by GIO Jewels or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any of the content from the Site without prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, GIO Jewels, its affiliates, employees, or agents will not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, arising from your use of the Site or our products, or any content provided on the Site. This limitation does not, however, override or limit your rights under the mandatory protections of Quebec's Consumer Protection Act.
8. Privacy Policy
Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to our data collection practices.
9. Termination
GIO Jewels reserves the right to suspend or terminate your access to the Site or your account at any time, without notice, for any conduct that violates these Terms, or that is harmful to the interests of GIO Jewels or other users.
10. Governing Law and Consumer Protection
These Terms are governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein.
Any disputes arising from or in connection with these Terms shall be resolved in the competent courts of Montreal, Quebec.
Consumer Protection: Notwithstanding any term to the contrary, the rights and obligations contained within these Terms and our policies are subject to the mandatory protections afforded to consumers under the Quebec Consumer Protection Act (c. P-40.1). Any clause in these Terms that contravenes the Act shall be read down or severed to the extent necessary to comply with the Act.
11. Changes to These Terms
GIO Jewels reserves the right to update or modify these Terms at any time. Any changes will be reflected on this page with the updated effective date. It is your responsibility to check this page periodically for any changes.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@mygio.ca
Website: giojewels.com
